Privacy Policy

Privacy Policy for CPL Motor Parts

Last Updated: October 2023

Introduction

CPL Motor Parts (“we”, “us”, “our”) is committed to safeguarding the privacy of our website visitors. This Privacy Policy sets out how we will treat your personal information when you visit our website, cplmotorparts.co.uk. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR).

What Information We Collect

We may collect the following information:

1. Name
2. Contact information including email address
3. Demographic information such as postcode, preferences, and interests
4. Other information relevant to customer surveys and/or offers

How We Use the Information

We use the information we collect for the following purposes:

1. Internal record keeping.
2. Improving our products and services.
3. Periodically sending promotional emails about new products, special offers, or other information that we think you may find interesting.
4. Customising our website according to your interests.
5. Cookies

We use cookies to collect information about your browsing patterns, to make our website work as you would expect and for the following purposes:

1. Google Analytics 4: We use Google Analytics 4 cookies to collect information about how visitors use our website. These cookies collect information in an anonymous form, including the number of visitors, where visitors have come to the site from, and the pages they visited.
2. Tawk Live Chat Plugin: Our website uses Tawk.to, a live chat solution, so that we can assist with customer service enquiries. Cookies are used to enable this functionality and to remember your preferences.
3. Session Cookies: To remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled, various functionalities on the site will be broken.

You can choose to accept or decline cookies by modifying your browser settings.

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Rights

Under the GDPR, you have various rights including:

1. Right to be informed
2. Right of access
3. Right to rectification
4. Right to erasure
5. Right to restrict processing
6. Right to data portability
7. Right to object

To exercise any of these rights, please contact us at [email protected].

Third Parties

We do not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

For any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: [email protected]