Refund and Returns Policy

30-Day Return Window for Unused and Unfitted Items:

If you change your mind about a product and wish to return it, you have up to 30 days from the date of purchase to initiate a return.

Please note that in the case of a change of mind, the cost of return shipping will be the responsibility of the buyer.

Reporting Faulty or Damaged Items:

– In the unfortunate event that you receive a faulty or damaged item, we request that you report the issue to us within 48 hours of receiving the product. You can contact us at [email protected] to initiate the returns process.

We will provide you with detailed instructions on how to return the faulty or damaged item.

Exchange or Refund Options:

For returns, we offer two options: an exchange for a replacement product or a refund to the original payment method. Please let us know your preference when initiating the return.

Refund Processing Time:

Refunds are typically processed within 14 days from the date we receive the returned item.

The refund amount will be credited back to the original payment method used for the purchase.

Important Notes:

To be eligible for a refund or exchange, the returned item must be in its original condition, unused, and unfitted.

We recommend using a trackable shipping method when returning items to ensure their safe arrival.

At CPL Motor Parts, we are committed to providing top-quality products and exceptional customer service. If you have any questions or concerns about our returns policy or need assistance with a return, please don’t hesitate to contact our customer support team at [email protected]. We’re here to help you with your automotive needs.